Privacy Policy
PRIVACY POLICY
AT AI Agency
Effective Date: January 1, 2026
1. Introduction
AT AI Agency (“we,” “our,” or “us”) is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By using our services, you agree to the terms of this Privacy Policy.
2. Information We Collect
a. Personal Information
Name
Email address
Contact details
Payment information
b. AI Interaction Data
User inputs, prompts, and conversations submitted to our AI systems
c. Technical Data
IP address
Browser type
Device information
Cookies and analytics data
3. How We Use Your Information
We use your data to:
Provide and operate our AI services
Improve and optimize AI model performance
Process payments and manage accounts
Provide customer support
Send marketing communications (you may opt out anytime)
Comply with legal and regulatory requirements
4. AI Data Usage & Processing
By using our services:
You acknowledge that inputs submitted to AI systems may be processed to improve service quality
Your data may be processed by third-party AI providers
AI-generated outputs are automated and may not always be accurate or complete
We do not use your data to personally identify you in AI training unless explicitly stated.
5. Third-Party Services
We use third-party tools and platforms, including:
GoHighLevel
OpenAI
Grok (xAI)
Payment processors
Hosting and infrastructure providers
These providers may process your data in accordance with their own privacy policies.
6. Data Retention
We retain your data for as long as your account is active.
Upon account deletion, your data will be removed or anonymized unless required for legal or compliance purposes.
7. Data Security
We implement appropriate security measures, including:
Encryption of sensitive data
Secure servers and infrastructure
Restricted access to personal information
However, no system is completely secure, and we cannot guarantee absolute security.
8. International Data Transfers
Your data may be processed or stored in countries outside Malaysia through our third-party providers (e.g., OpenAI).
By using our services, you consent to such transfers.
9. Your Rights
You have the right to:
Request access to your personal data
Request deletion of your data
Opt out of marketing communications
To exercise these rights, contact us at:
[email protected]
10. Cookies & Tracking
We may use cookies and analytics tools to enhance user experience and improve our services.
You may disable cookies through your browser settings.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
[email protected]